Shipping, returns & terms.
A few clear answers about shopping with Little Haunt. For help with an order, email contact@littlehaunt.shop.
Shipping
We currently ship to addresses in the United States. Standard shipping is $6 per order. Shipping is free when your merchandise subtotal reaches $30, before any discount is applied. The final total is shown before you pay.
We prepare your order after payment is confirmed. Delivery times vary by item, destination, and carrier. We will share tracking information when it becomes available. If we cannot ship within the time stated at checkout, or within the time required by law when no time is stated, we will contact you about the delay and your options.
Please check your address at checkout. If you notice a mistake, email us promptly with your order number. We can only change it if the order has not entered fulfillment.
Returns & order problems
To request a return, email contact@littlehaunt.shop within 3 calendar days of delivery with your order number and reason. We do not accept return requests made after that window, except where required by law. Please wait for return instructions before sending anything back.
Eligible items must be unworn, unwashed, and in their original condition. Personalized dog designs are made for you and are not returnable for a change of mind. If something arrives damaged, defective, or different from what you ordered, send your order number and clear photos so we can make it right. Your rights under applicable law still apply.
For an approved change-of-mind return, the customer pays return shipping. We refund the eligible item price to the original payment method after the return is received and checked. The original shipping charge is not refunded unless we made an error or applicable law requires it.
Common questions
How do I know my order was received?
The checkout confirmation page shows when payment succeeds. Stripe may also email you a payment receipt. A payment confirmation does not mean the package has shipped. For an order update, email us with your order number.
Can I change or cancel my order?
Email us as soon as possible with your order number. We will try to help before fulfillment begins, but changes and cancellations may no longer be possible once preparation is underway.
How do I choose a size or color?
Choose both on the product page before adding a shirt to your cart. Your selections appear in the cart and at checkout. If you need help before ordering, email us.
How does the custom dog shirt work?
Choose “Create your own” on the Boo & Best Friend Tee and add your dog’s breed or a photo. The gallery shows an example design until your personal design is prepared.
What if my package says delivered but I cannot find it?
Check around your delivery location and with the carrier first. Then email us with your order number so we can help review the tracking details.
Store terms
Product colors may look slightly different across screens. Prices are in U.S. dollars. Discounts apply only when a valid code is entered at checkout and cannot be exchanged for cash. We may correct a clear listing or pricing error before fulfilling an order and will contact you if it affects your purchase.
Payment is handled by Stripe. By placing an order, you agree to the product choices, price, shipping charge, and return policy shown at checkout. Nothing on this page limits rights you may have under applicable consumer law.
Last updated September 17, 2026.